Shipping policy

Shipping Policy

Last Updated: August 2026

Welcome to QADIR INNO0VEX. We aim to provide reliable and convenient delivery across the United Kingdom.

1. Delivery Area

We currently deliver to addresses throughout the United Kingdom, subject to courier availability.

2. Processing Time

Orders are normally processed and dispatched within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Times

  • Standard Delivery: 3–7 business days

  • Express Delivery: 1–3 business days, where available

Please note that delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

  • Standard Delivery: £3.99

  • Express Delivery: £6.99

  • Free Standard Delivery: On orders over £50

Available shipping options and their applicable charges will be displayed at checkout.

5. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information, where available.

Please allow some time for the tracking information to become active after dispatch.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

QADIR INNO0VEX cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.

For missing parcels, we may need to contact the delivery provider and investigate the shipment before providing a resolution.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and product. This will help us investigate the issue with the delivery provider.

9. Changes to This Policy

QADIR INNO0VEX reserves the right to update or change this Shipping Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about our Shipping Policy or your order, please contact our customer support team through the contact details provided on our website.

QADIR INNO0VEX
United Kingdom